At BAAGOSS, we are committed to delivering your products safely and on time. Please review our shipping and delivery policy below for a smooth shopping experience.

📦 Order Processing

  • Orders are processed within 1–2 working days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚛 Delivery Time

  • Inside Dhaka: 1–3 working days

  • Outside Dhaka: 3–5 working days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

💰 Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location.

  • Any applicable delivery fees will be clearly shown before order confirmation.

📍 Delivery Coverage

  • We currently deliver all over Bangladesh through reliable courier partners.

⚠️ Delivery Issues

  • Customers are requested to provide accurate delivery information.

  • BAAGOSS will not be responsible for delays or failed deliveries due to incorrect address or contact details.

  • If the customer is unavailable at the delivery address, re-delivery charges may apply.

📦 Product Inspection

  • Please check your product at the time of delivery.

  • Any damage or issue must be reported within 24 hours of receiving the order, along with an unboxing video or clear photos.

❌ Failed or Cancelled Deliveries

  • If an order is cancelled after shipping, delivery charges may not be refundable.

  • In case of failed delivery due to customer unavailability, additional delivery charges may apply for re-shipment.

📩 Need Help?

For any shipping or delivery-related questions, contact us:

Email: support@baagoss.com
Phone / WhatsApp: +880 1XXX-XXXXXX

BAAGOSS reserves the right to update or change this policy at any time without prior notice.